Introduction and Scope

This Privacy Policy outlines how VaultFinch, a company specializing in crypto security and storage solutions, collects, uses, and protects your personal information. We are committed to ensuring your privacy is protected and will only use your information in accordance with this policy.

Information Collection Practices

Types of Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, phone number, and payment information.
• Usage Data: We may collect information about how you use our website and services, including your IP address, browser type, and pages visited.
• Cookies: We use cookies to enhance your experience on our website. For more information on our use of cookies, see the section below.

How Data is Used and Processed

We use the information we collect for the following purposes:

• To provide and maintain our services.
• To improve, personalize, and expand our services.
• To communicate with you, including customer support.
• To process transactions and send you transaction-related information.
• To find and prevent fraud.
• To comply with legal obligations.

Data Security Measures

We take the security of your personal information seriously and implement various technical and organizational measures to protect your data from unauthorized access, misuse, or loss. These measures include:

• Encryption of sensitive data.
• Regular security assessments and audits.
• Restricted access to personal data to authorized personnel only.

User Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal data.
• Correction: You have the right to request correction of any inaccurate information.
• Deletion: You have the right to request deletion of your personal data under certain circumstances.
• Objection: You have the right to object to our processing of your personal data.
• Data Portability: You have the right to request that we transfer your data to another organization.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Services and Cookies

We may employ third-party services to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We also use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How to Contact Us for Privacy Inquiries

For any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

• Privacy Email: privacy@vaultfinch.com
• Phone: +44 20 7946 0958
• Mailing Address: 1012 London Bridge Road, Suite 7, London, SE1 2UP, United Kingdom

Last Updated

This Privacy Policy was last updated on May 31, 2026. We may update this policy from time to time and will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our services after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

For California Residents (CPRA)

To exercise CPRA rights, contact privacy@vaultfinch.com.